In merchant sites and banks, many times the completion of the transaction cycle is not very obvious from the web pages that handle the transaction. This can be due to the user doing something that he ought not to, like pressing a button multiple times or hurriedly switching before the transaction confirmation reaches him.
AltaSigna can enable mailing of a digitally signed transaction confirmation as soon as the user completes it. While many service -providers resort to an SMS confirmation today, it is difficult for the user to keep track of the SMS received or preserve it for later accounting or claims.
Phishers do make effective use of people’s transaction habits to commit fraud through spoofing such messages.
Such signed confirmations will increase the customer comfort enormously and help increase the value of the service.
AltaSigna can be configured to provide highly customized receipts that can also be used as a great cross-selling opportunity by the service provider. |